Privacy Policy for Urban Painter
Effective Date: 01-Feb-2026
Welcome to Urban Painter (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website https://urbanpainter.com.au/ (the “Site”), request services, or communicate with us.
1. Who We Are
Urban Painter is a painting and epoxy flooring company serving residential and commercial clients in Adelaide and South Australia.
Contact Information:
Email: info@urbanpainter.com.au
Phone: 0435 226 736
Location: 1-3 Metro Parade The Heroic, Mawson Lakes, SA 5095
2. Information We Collect
We may collect the following information:
a. Personal Information (provided by you):
Name
Email address
Phone number
Physical address (if provided for a quote or service request)
Any details you submit through contact forms, quotes, or messages
b. Automatically Collected Data:
IP address
Browser type and version
Pages visited and time spent
Device and usage data (via cookies and analytics tools)
3. How We Collect Information
We collect information:
Directly from you when you fill out forms, request quotes, or contact us
Automatically through your use of the Site via cookies, tracking pixels, and analytics tools
4. How We Use Your Information
We use your personal information to:
Respond to your inquiries and provide quotes
Deliver services you request
Improve our website and services
Send updates or marketing communications (only with your consent)
Comply with legal obligations
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Understand how visitors use our Site
Monitor analytics and performance
You may control cookie preferences through your browser settings.
6. Sharing Your Information
We do not sell your personal information. We may share data with:
Trusted third-party service providers (e.g., analytics tools, email platforms)
Law enforcement if required by law
Other parties where you consent or as needed to provide services
7. Data Security and Retention
We take reasonable measures to protect your data from unauthorized use, loss, or access. We retain personal information only as long as necessary for the purposes described above and as required by law.
8. Your Rights
You have the right to:
Access or correct your personal information
Request deletion of your information
Opt out of marketing communications
To exercise these rights, please contact us at info@urbanpainter.com.au.
9. Links to Other Websites
Our Site may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with a revised effective date. Your continued use of the Site after changes means you accept the updated policy.