Terms & Conditions

Effective Date: 01-Feb-2026

Welcome to Urban Painter. By accessing or using our website https://urbanpainter.com.au/ (“Website”), requesting a quote, or engaging our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.


1. About Us

Urban Painter (“we”, “us”, “our”) provides professional painting and epoxy flooring services to residential and commercial clients across Adelaide and South Australia.


2. Use of the Website

By using this Website, you agree that:

  • You will use the Website for lawful purposes only

  • You will not attempt to damage, disrupt, or misuse the Website

  • You will not submit false, misleading, or unauthorized information

We reserve the right to restrict or terminate access to the Website if these terms are violated.


3. Quotes and Pricing

  • All quotes provided through the Website, phone, or email are estimates only unless stated otherwise in writing.

  • Prices may change due to site conditions, material costs, or changes in project scope.

  • A final price will be confirmed before work begins where possible.


4. Booking and Payments

  • A deposit may be required before commencement of work.

  • Full payment must be made according to the agreed terms (invoice, completion, or milestone-based).

  • Late payments may result in service delays or additional charges.


5. Service Delivery

  • We aim to complete all work within agreed timeframes; however, delays may occur due to weather, site conditions, material availability, or circumstances beyond our control.

  • Clients must ensure safe and reasonable access to the worksite.


6. Cancellations and Rescheduling

  • Cancellations or rescheduling requests should be made as early as possible.

  • We reserve the right to charge cancellation fees where materials, labour, or scheduling commitments have already been made.


7. Warranties and Workmanship

  • We stand by the quality of our workmanship.

  • Any workmanship-related issues must be reported within a reasonable time after project completion.

  • Warranty does not cover damage caused by misuse, neglect, structural issues, or third-party work.


8. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Urban Painter unless otherwise stated.
You may not copy, reproduce, or distribute any content without written permission.


9. Limitation of Liability

To the maximum extent permitted by Australian law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our liability is limited to the cost of the services provided

  • We do not guarantee uninterrupted or error-free access to the Website


10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those external sites.


11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.


12. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Website means acceptance of the updated terms.


13. Governing Law

These Terms & Conditions are governed by the laws of South Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Australia.


14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@urbanpainter.com.au
📞 Phone: 0435 226 736